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How the DBSA transformed its asset management from burden to business enabler

One of the most significant challenges was the bank’s fragmented systems and processes, which obscured the visibility of up-to-date physical asset information and the management of the asset lifecycle. “We needed to be able to track assets from acquisition through to end-of-life,” Jairam- Owthar explains. “Everyone had their own perception of this process and this subjectivity created inconsistencies and errors which put our business at risk.”